Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

You can change the configuration of all kanban-boards of the CRM application, including the content and opportunity boards. To do that, complete the following steps:

  1. Navigate to CRM → Edit boards.
  2. Open the record of the required board and configure it.
  3. Click Save and view.

The following parameters can be changed for each board:

  • Name – add the title of the board.
  • Selling direction – specify the selling direction, the records of which are dispalyed on the board. If not specified, the records of all selling directions are displayed on the board.
  • Background – add backgorund image for the booard.
  • JSON config – configure the board parameters in JSON.

JSON config parameters

ParameterDescriptionDefault value for contentDefault value for opportunity
rowsThe kanban-board header configuration. 
WIP_limitsSpecify the limits for the number of records in each state. The limits may
be different for
differ depending on the states or be absent. 

"backlog":5,
"approval":5,
"correction":5,
"in_progress":5,
"layout_editing":5,
"internal_editing":5

-

included_stateSpecify the states for the records to be displayed on the board. If empty, the records in all states are displayed except for those that are included in the excluded_states.

-

-

excluded_statesSpecify the states for the records to be hidden from the board. "withdrawn",
"published",
"thematic_pool"
"Support and post-sale",
"Demand generation"
state_aggregation

Not used.

--
cardsThe record cards configuration.
bodySpecify the system name of the column used as the card title. "name""name"
badgeSpecify the data to be displayed in colored badges on the cards. You can configure from 0 to 5 badges. "badge1":"",
"badge2":"service_or_product",
"badge3":"master_content",
"badge4":"sme",
"badge5":"",
"badge1":"",
"badge2":"service_or_product",
"badge3":"selling_direction",
"badge4":"estimated_revenue",
"badge5":"opportunity_probability",
color_badgeSpecify the HEX-coded colors for the badges. "color_badge_1": "#ff7514",
"color_badge_2": "#0068B3",
"color_badge_3": "#77dd77",
"color_badge_4": "#ff7514",
"color_badge_5": "#0068B3",
"color_badge_1":"#0068B3",
"color_badge_2":"#ff7514",
"color_badge_3":"#0068B3",
"color_badge_4":"#77dd77",
"color_badge_5":"#0068B3",
responsibleSpecify the system name of the column, the value of which is used as the employee responsible
employee on
for the card. 

"author"

"responsible"

expedite_fieldSpecify the system name of the column, the value of which is used for the Expedite parameter. "expedite"-
expedite_valueSpecify the value of expedite_field that puts the card into the Expedite row on the board."true"-
need_action_fieldSpecify the system name of the column used to determine if the card is blocked (the card is marked with the lock)."blocked""status_reason"
need_action_valueSpecify the value of need_action_field that blocks the card. "true""on_hold"
time_in_current_stateSpecify the system name of the column used for the calculation of time from the last activity on the record. The time is displayed on the card. "sys_updated_at""sys_updated_at"
linesThe card rows configuration. 
main_nameAdd the title of the main row. "Main Contents""Main Opportunity"
expedite_nameAdd the title of the expedite row. "Expedite""Expedite"
globalGlobal kanban-board configuration. 
conditionSpecify the conditons for filtering of records displayed on the board. -"(active=1^open=1)"
row_column_idSpecify the ID of the column used as the main criteria for the stages separation on the board. "167335724326704524""166480673810623773"
row_column_nameSpecify the system name of the column used as the main criteria for the stages separation on the board. "status""stage"
essence_table_idSpecify the ID of the table, for which the kanban-board is added."167335630627617349""166480589916282031"
essence_table_nameSpecify the system name of the table, for which the kanban-board is added. "crm_content""crm_opportunity"
background_image_urlSpecify the background image URL. --
background_image_idSpecify the background image ID."168907430726377278""168907430726377278"


Code Block
languagexml
themeConfluence
titleExample of JSON config for an opportunity board
linenumberstrue
collapsetrue
{
   "rows":{
      "WIP_limits":{

      },
      "included_state":[
         
      ],
      "excluded_states":[
         "Support and post-sale",
	 "Demand generation"
      ],
      "state_aggregation":[
         
      ]
   },
   "cards":{
      "body":"name",
      "badge1":"",
      "badge2":"service_or_product",
      "badge3":"selling_direction",
      "badge4":"estimated_revenue",
      "badge5":"opportunity_probability",
      "color_badge_1":"#0068B3",
      "color_badge_2":"#ff7514",
      "color_badge_3":"#0068B3",
      "color_badge_4":"#77dd77",
      "color_badge_5":"#0068B3",
      "responsible":"responsible",
      "expedite_field":"",
      "expedite_value":"",
      "need_action_field":"status_reason",
      "need_action_value":"on_hold",
      "time_in_current_state":"sys_updated_at"
   },
   "lines":{
      "main_name":"Main Opportunity",
      "expedite_name":"Expedite"
   },
   "global":{
      "condition":"(active=1^open=1)",
      "row_column_id":"166480673810623773",
      "row_column_name":"stage",
      "essence_table_id":"166480589916282031",
      "essence_table_name":"crm_opportunity",
      "background_image_url":"",
      "background_image_id":"168907430726377278"
   }
}


Code Block
languagexml
themeConfluence
titleExample of JSON config for a content board
linenumberstrue
collapsetrue
{
   "rows":{
      "WIP_limits":{
         "backlog":5,
         "approval":5,
         "correction":5,
         "in_progress":5,
         "layout_editing":5,
         "internal_editing":5
      },
      "included_state":[
         
      ],
      "excluded_states":[
         "withdrawn",
         "published",
         "thematic_pool"
      ],
      "state_aggregation":[
         
      ]
   },
   "cards":{
      "body":"name",
      "badge1":"",
      "badge2":"service_or_product",
      "badge3":"master_content",
      "badge4":"sme",
      "badge5":"",
        "color_badge_1": "#ff7514",
        "color_badge_2": "#0068B3",
        "color_badge_3": "#77dd77",
        "color_badge_4": "#ff7514",
        "color_badge_5": "#0068B3",
      "responsible":"author",
      "expedite_field":"expedite",
      "expedite_value":"true",
      "need_action_field":"blocked",
      "need_action_value":"true",
      "time_in_current_state":"sys_updated_at"
   },
   "lines":{
      "main_name":"Main Contents",
      "expedite_name":"Expedite"
   },
   "global":{
      "condition":"()",
      "row_column_id":"167335724326704524",
      "row_column_name":"status",
      "essence_table_id":"167335630627617349",
      "essence_table_name":"crm_content",
      "background_image_url":"",
      "background_image_id":"168907430726377278"
   }
}