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Рабочее место
- Типовые запросы
  - Выдача ноутбука/стационарного ПК

Field	Description
Number	Request number. This field is mandatory and filled automatically.
Urgency	Request urgency, This is a mandatory choice field having options listed below: Low; Medium; High; Very High.
Subject	Request subject. This field is mandatory and filled automatically.
New Employee	Select this checkbox if you are raising this request for a new employee.
Name	This mandatory field is displayed if the New Employee checkbox is marked.
Last Name	This mandatory field is displayed if the New Employee checkbox is marked.
Create AD User	Select this checkbox if you need to add new employees into your Active Directory system.
Login	Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.
User	Reference to the user. This field is mandatory.
Location	Specify the user location.
Equipment Type	In this field, you can specify the equipment type to provide. It may be, for example, a laptop or a PC.

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Field	Description
Number	Request number. This field is mandatory and filled automatically.
Urgency	Request urgency, This is a mandatory choice field having options listed below: Low; Medium; High; Very High.
Subject	Request subject. This field is mandatory and filled automatically.
New Employee	Select this checkbox if you are raising this request for a new employee.
Name	This mandatory field is displayed if the New Employee checkbox is marked.
Last Name	This mandatory field is displayed if the New Employee checkbox is marked.
Create AD User	Select this checkbox if you need to add new employees into your Active Directory system.
Login	Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.
User	Reference to the user. This field is mandatory.
Location	Specify the user location.
Information System	Reference to the CIs and services list.
Access Type	Specify an access type there loosely,

Field	Description
Number	Article number. This field is mandatory and filled automatically.
Name	Displayed article name.
Content DB	Reference to the information storage (for example, Known Error Database).
Content Type
Content Item Class
Object Category	Article accessibility category. Available choice options: External; Internal.
Service	Reference to the services dictionary.
State	Article state. Available choice options: Draft; Published; Retired.
Published at	The date and time of the article publication.
Owned by	Reference to the user who has owned the article.
Created by	Reference to the user who has created the article.
Updated by	Reference to the user who has updated the article.
Body	The article body in rich-text format
Metainfo

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