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FieldDescription
State modelThe state model containing transitions.
StateThe state will be initial for the subsequent transitions.
Available transitionsChoose the transitions available for the state specified in the State field.
DescriptionDescription of the transition in a concise manner.
AutotransitionTurn this checkbox on if you need to enable scheduled automatical state change for the state specified in the State field. 
Auto StateSpecify the state to 
ScheduleSpecify the schedule to calculate the autotransition date.
DurationSpecify the duration (in business time, days, hours, etcand so on), after which time the state will change automatically.

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The model ITSM Incident for the Incident table exists. and And among others, there is the transition:

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In this screenshot, the Completed state can be changed change to the Rejected by User. Closed, In Progress and Assigned states. Also, if the state will not change for the 3 three days 8 hours (on a an 8-5 weekdays calendar; it's equivalent 10 ten working days 8 hours each), then it will happen automatically.

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