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The model ITSM Incident for the Incident table exists. and among others, there is the transition:

In this screenshot, the Completed state can be changed to the Rejected by User. Closed, In Progress and Assigned states. Also, if the state will not change for the 3 days 8 hours (on a 8-5 weekdays calendar; it's equivalent 10 working days 8 hours each), then it will happen automatically.

We can see transitions defined by this model for the Completed state on the incident form.

Image AddedThe Completed state