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State Transitions form fields
Field | Description |
---|---|
State model | The state model containing transitions. |
State | The state will be initial for the subsequent transitions. |
Available transitions | Choose the transitions available for the state specified in the State field. |
Description | Description of the transition in a concise manner. |
Autotransition | Turn this checkbox on if you need to enable scheduled automatical state change for the state specified in the State field. |
Auto State | Specify the state to |
Schedule | Specify the schedule to calculate the autotransition date. |
Duration | Specify the duration (in business time, days, hours, etc), after which time the state will change automatically. |
Consider an example of the transition configured.
The model ITSM Incident for the Incident table exists. and among others, there is the transition:
The Completed state