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They are similar to business-rules in the usage of scripts and conditions that perform actions on the target table. Inbound email actions check the email for some watermark watermark.
How to create an inbound email action
- Navigate to the System Notification → Inbound Email Actions;
- Click New, fill in the form and then click Save.
Inbound Email Actions form fields
| Field | Description | |||
|---|---|---|---|---|
| Stop Processing | Turn this checkbox on to stop processing after this action runs. | |||
| Dsn | Turn this checkbox on to make the action reacting to the Delivery Status Notification letters. | |||
| Invitation | Turn this checkbox on to make the action reacting to the Invitation letters. | |||
| Type | The message type required to run the action. Available choice options:
Reply letters usually have distinctive features, such as watermarks with an In-Reply-To email header, or whose subject line begins with a recognized prefix. Forward letters have similar features. And "all letters" are the letters that are not reply or forward letters,messages. | Reply | ||
| Order | Enter the number to define the order of action processing. Actions are processed in ascending order (lower numbers are processed first). | |||
| Name | The displayed name of the action. | |||
| Active | Turn this checkbox on to activate the action. | |||
| Action type | The action type. Available choice options:
When the "Reply Email" option is chosen, then the action behavior is to send an email in reply when triggered. When the "Record Action" option is chosen, then the script is running (it should be specified in the Script field). | |||
| Filter conditions | Specify the condition to meet | Script | ||
| Script | Enter the script that the inbound email action runs. You can use all methods of server-side API classes here, | |||
| Reply email | Compose the email message to send to the source that was the trigger of the inbound actionReply email | |||
| Description | Enter the detailed description of what this email action does (this is optional). | |||
| Table | Choose the target table here. | |||
| From | Select a user to run the action. If the user is selected, then the action runs only when email sender and user name are the same; otherwise; the action runs for all users. | |||
| Sys created by | Information about who has created the record. | |||
| Sys updated by | Information about who has updated the record. |
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