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    setTitle(title) {
        this.setProperty('title', title, 'Approval ticket');
    }

setBodyHeader(bodyHeader) {
        this.setProperty('bodyHeader', bodyHeader, 'You have a new approval ticket');
    }

setBodyText(bodyText) {
        this.setProperty('bodyText', bodyText, 'You need to approve or reject the ticket.');
    }

 setComment(comment) {
        this.setProperty('comment', comment, 'Leave your comment here');
    }

getTitle() {
        return this.title;
    }

getBodyHeader() {
        return this.bodyHeader;
    }

getBodyText() {
        return this.bodyText;
    }

getComment() {
        return this.comment;
    }

getButtons() {
        return this.buttons;
    }

 addButton(text, url, color = '#E31450') {
        const button = {
            "text": text,
            "url": url,
            "color": color
        };

 removeButton() {
        this.buttons.pop();
    }

removeAllButtons() {
        this.buttons = [];
    }

 setProperty(propertyName, input, propertyTitle) {
        if (typeof input === 'string' || typeof input === 'number') {
            this[propertyName] = input;
        } else {
            ss.addErrorMessage(`Invalid data type.`);
        }
    }

formEmailTemplate() {
        //text formatter - \n to <br>
        const bodyText = this.bodyText.toString().replace(/\n/g, '<br>');

        //creates space between bodyHeader and bodyText
        let bodySplitter = '';
        if (this.bodyHeader !== '' && this.bodyHeader !== '') {
            bodySplitter = '<br><br>';
        }