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You can add hints, help tooltips, or placeholders to form fields. This functionality allows making forms more helpful and informative.

The table below contains descriptions of the available help elements.

ElementDescription
Hint

Appears when you point a cursor to the field title.

Image Added

Placeholder

A ghost text presenting in an input field before you start typing.

Image Added
Help

Appears when you click on the tooltip near the field title.

Image Added

General information



  1. You can add help elements of any type from scratch, also. For this, please navigate to System Definition → Field Tips and fill in the fields as shown below.
  2. You can add help elements of more than one type to one field. For example, you can add a help tooltip and a placeholder to a field.

Adding a hint


Tip

Role required: admin.

To add a hint, please complete the steps below:

  1. Open a form containing a field to add a hint to.
  2. Right-click a field title and select Configure Dictionary.
  3. Scroll down to the Related Lists area and click on the Field Tips tab
  4. Fill in the Hint field.
  5. Click Save or Save and Exit to apply changes.

Adding a placeholder


To add a placeholder, please complete the steps below:

  1. Open a form containing a field to add a hint to.
  2. Right-click a field title and select Configure Dictionary.
  3. Scroll down to the Related Lists area and click on the Field Tips tab
  4. Fill in the Placeholder field.
  5. Click Save or Save and Exit to apply changes.
Note

You can add a placeholder only to the fields implemented as an input field (text input fields, numeric fields, and so on). It does not work on reference fields, choice lists, or date pickers. To obtain more information about column types, please refer to the Column Types article

Adding a help tooltip


To add a help tooltip, please complete the steps below:

  1. Open a form containing a field to add a hint to.
  2. Right-click a field title and select Configure Dictionary.
  3. Scroll down to the Related Lists area and click on the Field Tips tab
  4. Fill in the Help field.
  5. Click Save or Save and Exit to apply changes.


Anchor
Extension
Extension
Extension and overriding


Help elements can be extended from parent tables if they are extendable (the Is Extendable attribute is enabled). Also, help elements got from the parent tables can be easily overridden.

To verify that, perform a simple experiment:

  1. Create a help tooltip with any text for a State field on the Task table form record as described below.
  2. The Task table is parent for other table like Incidents, Change Requests, so these tables will display the same help tooltip near the State field.
  3. Create a help tooltip with any text for a State field for the Incidents table which is child for the Task table.
  4. You'll find that newly created tooltip for the Incident replaced the tooltip extended from the Task table , and the tooltip created on the Task table remains the same.


 Сделали в виде отдельной таблицы. Чтобы добавить подсказку, нужно выбрать колонку, на которую нужно повесить подсказку.


FieldMandatoryDescription
TableN

Specify a table if you need to override a help element for some field that has been got from the parent table. The specified table is a higher priority.

See the example in the Extension and Overriding section for more clarity.

ColumnY

Specify a field to add a help element to. You can add more than one help element to one column. If you need to add help element to different columns, create separate records for this.

HintN

Specify hint text. This hint will appear when you point a cursor to a field. This field is of the Translated Text type, so you can type localized messages here. To find out information how to add message translations, please refer to adding translations article section.

PlaceholderN

Specify placeholder text. It is displayed in the field before you start typing. This field is of the Translated Text type, so you can type localized messages here. To find out information how to add message translations, please refer to adding translations article section.

Note

Please keep in mind that placeholders can be used only for text input fields, including multi-line fields, and numeric fields. It does not work on reference fields, or choice fields, or date pickers


HelpN

Specify help tooltip text. It is displayed within the question sign near the field (see the screenshot above). This field is of the Translated Text type, so you can type localized messages here. To find out information how to add message translations, please refer to adding translations article section.



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 Сделали в виде отдельной таблицы. Чтобы добавить подсказку, нужно выбрать колонку, на которую нужно повесить подсказку.

...

При указании таблицы подсказки для конкретных колонок этой таблицы, если они были указаны, будут переопределены. Таблица имеет приоритет.

Заполняется, если нам нужно переопределить. Если указано, то подсказка будет работать в контексте этой таблицы. Если будет указан state для task, то и для инцидентов, и для прочих наследуемых таблиц будет работать.

...

Указать колонку, для которой задается плейсхолдер или хинт или все вместе. При задании для разных колонок создаются отдельные записи.

Поле, к которому привязывается подсказка.

...

плейсхолдер по умолчанию, отображающийся в поле до введения значения. работает только для текстовых полей, в том числе многострочных, и для числовых полей. не работает для референсных полей.

Поле типа транслейтед текст. 

...

System Definition - Field Tips

Всплывашка, тултип в вопросике держится до клика на форме. 

Можно создавать филд типы через связанные списки колонок. У каждой колонки есть связанный список Field Tips, который ведет на форму записи Field Tips, где в поле Column уже проставленга эта колонка.

таблица sys_field_info 

Переопределение

...