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Activity Feed can be used on objects of the Task type table records in both main interfaces (agent interface and Self-Service Portal), which allows using it by users without specific roles.
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| Note |
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Settings are saved in the Activity Column Filters (sys_activity_column_filter) dictionary for every user individually. Even if the field value changes are not displayed here, they are logged and can be reached in the History dictionary. |
видемость активити типа включается/отключается в /record/sys_activity_type чек-бокс Is Visible
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Adding an activity feed
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Add an activity feed widget created in the previous step on the record form using the Form Layout functionality. For this, please complete the steps below:
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- Navigate to {your_instance_url}/list/sys_activity_type.
- Click on the activity you need to deactivate.
- Turn off the Is Visible attribute.
- Click Save or Save and Exit to apply changes.
Activity type fields
| Field | Type | Description | ||
|---|---|---|---|---|
| Title | N | Custom activity feed field title displayed on the record form. | ||
| User created | N | This checkbox is intended to distinguish custom activity types from OOB ones to be able to filter them out if needed. | ||
| Parent | N | A parent activity type. If this activity type is of the highest level, then this field value will be empty. | ||
| Table | N | A table or tables for which this field is enabled (for example, Task). | ||
| Journal input column | N | A reference to the previously created column of the Journal Input type. | ||
| Title (plural) | N | Specify a title plural form if needed. | ||
| Is Visible | N | This attribute is responsible for field visibility on the record form. | ||
| Name | N | This field contains an activity system name and is populated automatically out of the table name and the journal input column name. | ||
| Order | N | Specify the field order. | ||
| Title color | N | Specify a title color that is displayed in the comment form. | ||
| Title background color | N | Specify a title background color that is displayed in the comment form.
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