Following tasks is an easy way to stay informed of what happens with the tasks you are interested in. With this functionality, users can subscribe to items that are vital to them and unsubscribe from messages that are not mandatory anymore.
In SimpleOne, notifications by default are sent to the email specified in the user profile; also, users can specify other notification channels once they are integrated with the business solution (REST API should be used for this).
How to follow a task
You can follow a task by clicking a Follow button on a top right of the form.
After this, the follower will start receiving notifications related to this object, and the text on the button will change to Unfollow. To unsubscribe from messages, click the Unfollow button.
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For placing the Follow button on the record form, you have to set the Can be followed table property equal to TRUE. Do it for every table you want to enable this functionality. |
Followers list
After enabling the Can be following property for the table (for example, Incidents), on every record of this table
Related tasks
Notifications
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