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To make your service invisible to end-users, set its State to Inactive:

  1. Navigate to the Service Portfolio → Service Catalogue menu.
  2. Enter the service form.
  3. Select the Inactive option in the State field.
  4. Click Save to apply the changes.

The service is now inactive and can't be seen by the end-users. It is available in the Service Portfolio → Service Pipeline menu.

To view the list of all the services, go to CMDB → Services, or open a new catalogue window from the Master Service field when creating a new service.

Related Lists:

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service.