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The service is now available in ServicePortfolio Service Portfolio → Service Catalogue.

Form Description

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Note
Fields marked with red and an asterisk have to be filled.


To view the list of all the services, go to CMDB → Services, or open a new catalogue window from the Master Service field when creating a new service.

Related Lists:

  • ITSM Event - a list of ITSM Events related to this service;
  • Incident - a list of Incidents that are related to the service;
  • Problem - all the related Problems;
  • Change Request - all the related Change Requests;
  • Request - all the Requests related to a current service;
  • Approval - all the related Approvals;
  • Related CI - a list of CIs which have this service as a Primary IT Service;
  • Child Service - all the Services whose Master Service is this service;
  • Incoming CMDB Relationship - all the relationships with the service as a Recipient;
  • Outgoing CMDB Relationship - all the relationships with this service as a Source;
  • Internal Service Specification - all the internal Service Specifications bound to the service;
  • External Service Specification - all the external ones bound to this service.