Content DB - determine the databases for KB content items storaging. 

Here, you can establish the following storages:

• IT Service Catalog containing service descriptions and SLA documentation that are neccessary for the Service Catalog Management purposes;
• Known Errors Database used within the Problem Management.

To create a Content DB, follow the steps below:

1. Navigate to KB Dictionary → Content DB.
2. Click New and fill in the form.

3. Click Save or Save and Exit to apply the changes. 

Form Description