Server-side scripts allow the system running JS scripts on the server side when the server events happen, for example:

• writing data into the database;
• updating data in the database;
• an incoming message.

They are used to create reactions for the data writing based on the pre-defined rules (business-rules), such as:

1. record saving transaction interrupting;
2. associative record creation (once the record is created, one more will be created in return);
3. configuration of the record creation initiated by incoming email (the incident is created upon receipt of an email) and so on.

In the server-side scripts, you can use methods that are provided by server-side API.

The subsections of this section will give more details and specifics of server-side scripts usage.