The View Task Readonly Form widget is available on the portal of the platform and provides information about the task. 

The information in the widget is divided into two sections: general and additional. The General information section contains the values of the record fields. The Additional information section contains the values of the REM attributes of the record. All widget fields are read-only.

Find more information about how to place a widget to the portal in the Add Widget to Form article.

Special features: it is possible to locate only one View Task Readonly Form widget instance on a form.

Set fields of the widget

The widget consists of two sections:

  1. General information contains the form fields that are selected for the SP View Only form view, see the screenshot 2. 

    To display the widget on another form view, open the record of the widget instance, and change the value of the DEFAULT_SP_VIEW variable in the Server script field.

  2. Additional information displays the REM attributes of the record. You can find the attributes in the related model record. You can set them and their order in the Record Extended Model (REM) → Collections. Some record forms on the agent interface may contain a Model Attributes tab, see the screenshot 3. If there is no record extended model set for this record, this section of the widget is hidden.

    See the Record Extended Model article to learn more.

1. The widget on the portal

2. Field and form view selection 

 3. The model attributes that appear in Additional information