You can present a company structure with Branches, Sections, Departments, and Units list, which comprises all the company divisions and allows you to assign users to them. The organization structure of a company has the following levels:
Company → Branch → Section → Department → Unit.
In the Locations list, you can store and specify all geographical locations used to describe the companies and their organizational structure.
Companies 
The list of companies stores information about all organizations with which your company does business. To optimize business processes, assign classes to the companies depending on the type of their activity, relationships with your company.
Create a company
Role required: admin. |
To create a company record, follow these steps:
- Navigate to Organization → Companies.
- Click New and fill in the fields.
- Click Save or Save and exit to apply the changes.
Company form fields
Field | Mandatory | Description | |
|---|---|---|---|
| Name | Y | Specify a company name. | |
| Type | Y | The type of organizational structure item with one of the following possible values:
| |
| Class | Y | Specify a type of activity or relationship with one of the options below:
You can select one of the possible values from the drop-down list. | |
| CEO | N | Specify the Chief Executive Officer. | |
| Parent company | N | Specify the parent company. | |
| Location | Y | Specify the company's location.
| |
| City | N | Specify the city where the company is located. | |
| Street | N | Specify the street where the company is located. | |
| State/Province | N | Specify a state or province name of the company location. | |
| Zip/Postal code | N | Specify a ZIP or postal numeric code of the company. | |
| Phone | N | Specify a phone contact number. | |
| Notes | N | Add some additional information. | |
| Related Lists | |||
| Branch | N | The list of the company's branches. | |
| Section | N | The list of the company's sections. | |
| Department | N | The list of the company's departments. | |
| Unit | N | The list of the company's units. | |
Create a branch 
To create a branch, follow the steps below:
- Navigate to Organization → Branches.
- Click New and fill in the fields.
- Click Save or Save and exit to apply the changes.
Branch form fields
Field | Mandatory | Description | |
|---|---|---|---|
| Name | Y | Specify a branch name. | |
| Type | Y | The type of organizational structure item with one of the following possible values:
| |
| Company | Y | Specify a parent company. | |
| Branch head | Y | Specify a person in charge. | |
| Location | Y | Specify a location from the list.
| |
| City | N | Specify the city where the branch is located. | |
| Street | N | Specify the street where the branch is located. | |
| State/Province | N | Specify a state or province name of the branch location. | |
| Zip/Postal code | N | Specify a ZIP or postal numeric code of the branch. | |
| Phone | N | Specify a phone contact number. | |
| Notes | N | Add some additional information. |
Create a section 
To create a section, follow these steps:
- Navigate to Organization → Sections.
Click New and fill in the fields.
Click Save or Save and exit to apply the changes.
Section form fields
| Field | Mandatory | Description | |
|---|---|---|---|
| Name | Y | Specify a section name. | |
| Type | Y | The type of organizational structure item with one of the following possible values:
| |
| Section head | Y | Specify a person in charge. | |
| Company | Y | Specify a parent company. | |
| Branch | N | Specify a branch. | |
| Location | Y | Specify a location.
| |
| City | N | Enter the city where this section is located. | |
| State/Province | N | Define a state or province name of the section location. | |
| Street | N | Define the street where this section is located. | |
| Zip/Postal code | N | Define a ZIP or postal code of the section. | |
| Phone | N | Enter a section phone contact number. | |
| Notes | N | Add some additional information. |
Create a department 
To create a department, follow these steps:
- Navigate to Organization → Departments.
- Click New and fill in the fields.
Click Save or Save and exit to apply the changes.
Department form fields
| Field | Mandatory | Description | |
|---|---|---|---|
| Name | Y | Specify a department name. | |
| Type | Y | The type of organizational structure item with one of the following possible values:
| |
| Department head | Y | Specify a person in charge. | |
| Company | Y | Specify a parent company. | |
| Branch | N | Specify a branch. | |
| Section | N | Specify a section. | |
| Location | Y | Specify a location.
| |
| City | N | Enter the city where this department is located. | |
| State/Province | N | Define a state or province name of the department location. | |
| Street | N | Define the street where this department is located. | |
| Zip/Postal code | N | Define a ZIP or postal code of the department. | |
| Phone | N | Enter a department phone contact number. | |
| Notes | N | Add some additional information. |
Create a unit 
To create a unit, follow these steps:
- Navigate to Organization → Units.
- Click New and fill in the form.
Click Save or Save and exit to apply the changes.
Unit form fields
| Field | Mandatory | Description | |
|---|---|---|---|
| Name | Y | Specify a unit name. | |
| Type | Y | The type of organizational structure item with one of the following possible values:
| |
| Department head | Y | Specify a person in charge. | |
| Company | Y | Specify a parent company. | |
| Branch | N | Specify a branch. | |
| Section | N | Specify a section. | |
| Department | N | Specify a department. | |
| Location | Y | Specify a location.
| |
| City | N | Enter the city where this unit is located. | |
| State/Province | N | Define a state or province name of the unit location. | |
| Street | N | Define the street where this unit is located. | |
| Zip/Postal Code | N | Define a ZIP or postal code of the unit. | |
| Phone | N | Enter a unit phone contact number. | |
| Notes | N | Enter the information notes. |
Locations 
If some of your company branches or departments are located in different areas, use Locations to specify a location to a required company or department. An administrator can specify a location by filling in the fields with an address data (Country, City, etc.).
Create a location
To create a location, follow these steps:
- Navigate to Organization → Locations.
- Click New and fill in the fields.
- Click Save or Save and exit to apply the changes.
Location form fields
| Field | Mandatory | Description | |
|---|---|---|---|
| Parent location | Y | Specify the parent location record.
| |
| Name | Y | Specify the location name.
| |
| Level | Y | Select the location level. Available options:
By default, the Address level is selected. To add more levels, go to list/org_level and activate existing records, or create a new one. | |
| City after country | N | Select the checkbox for federal cities and city-states to skip the Region level. When the checkbox is selected, the Parent Location field is automatically filled in with the Country option.
| |
| Timezone | Y | Select the timezone of the location.
| |
| Street | N | Enter the name of the location street.
| |
| Building | N | Enter the number of the location building.
| |
| Zip/Postal Code | N | Define a ZIP or postal code of the location.
| |
| Office/Premise | Y | Specify the office or premise number.
| |
| Phone | N | Enter the phone number.
|
To add a custom level of the location, complete the following steps:
- Click
next to the Level field on the Location form. - Fill in the fields and click Save.
Level form fields
| Field | Mandatory | Description |
|---|---|---|
| Location type | Y | Specify the type of the location. |
| Active | N | Select the checkbox to activate the location level. |
| Level | Y | Specify the level number. After the record is saved, the field becomes read-only. |