The Global Search allows users to find the information they need with words, word fragments, and phrases. Search operators help to make requests accurate and speed up the search process.

Global Search


Get acquainted with the search interface and the available user interface actions that help to interact with search results in the agent interface and on the portal.

Search Configuration


The Global Search is performed for all indexed columns configured. Learn more about the full process of column indexing, search group and table creation.

Search Properties Customization


Use the SimpleOne system properties for additional search customization. Learn how to set up the view, number, and display of search results.