Field

Description

Number

Request number. This field is mandatory and filled automatically.

Urgency

Request urgency, This is a mandatory choice field having options listed below:

  • Low;
  • Medium;
  • High;
  • Very High.

Subject

Request subject. This field is mandatory and filled automatically.

New Employee

Select this checkbox if you are raising this request for a new employee.

Name

This mandatory field is displayed if the New Employee checkbox is marked.

Last Name

This mandatory field is displayed if the New Employee checkbox is marked.

Create AD User

Select this checkbox if you need to add new employees into your Active Directory system.

Login

Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.

UserReference to the user. This field is mandatory.

Location

Specify the user location.

Equipment Type

In this field, you can specify the equipment type to provide. It may be, for example, a laptop or a PC.




Field

Description

Number

Request number. This field is mandatory and filled automatically.

Urgency

Request urgency, This is a mandatory choice field having options listed below:

  • Low;
  • Medium;
  • High;
  • Very High.

Subject

Request subject. This field is mandatory and filled automatically.

New Employee

Select this checkbox if you are raising this request for a new employee.

Name

This mandatory field is displayed if the New Employee checkbox is marked.

Last Name

This mandatory field is displayed if the New Employee checkbox is marked.

Create AD User

Select this checkbox if you need to add new employees into your Active Directory system.

Login

Specify AD login for a new user. This field is displayed if the Create AD User checkbox is marked.

UserReference to the user. This field is mandatory.

Location

Specify the user location.

Information System

Reference to the CIs and services list.

Access Type

Specify an access type there loosely,


Наименование

Тип поля

Обязательность

Примечание














































Field

Description

Number

Article number. This field is mandatory and filled automatically.

Name


Content DB


Content Type


Content Item Class


Object Category


Service


State

Article state. Available choice options:

  • Draft;
  • Published;
  • Retired.

Published at


Owned by


Created by


Updated by


Body


Metainfo