Global Search allows users to find the information they need with words, word fragments, phrases, and query statements. The global search algorithms are performed for all indexed columns
Search interface
The global search functionaly contains the following parts:
- Search bar.
- Right-side navigation bar.
- Main area with search results.
Search bar
The search bar contains an input text field with the magnifier icon
. For self-service portals, the search bar location is determined by the Search widget layout. Within the agent SimpleOne system, search bar is usually available at the top of any page.
To make a search request, follow the steps below:
- Enter the query text in the search bar. Use additional operators to make an extended query statement.
- Click the magnifier icon, or press Enter, to see the search results.
A check of search request conditions is performed for all indexed table columns. |
Navigation bar
Result displaying
...displays table records with indexed columns matching the query conditions.
Operators
SimpleOne search operators are helpful for building clear and exact query statements according to user needs.
Configure your queries with one and more operators below.
Operator | Description | Example |
|---|---|---|
| A * B | The asterisk operator matches any character or even any amount of characters. Therefore, it may return words or whole phrases. | |
| A ? B | The operator matches any single character. This is useful in need to limit the amount of characters you search, ex., the statement ??? returns any 3 characters. | |
| A AND B | This operator returns results related to both A and B. It is very useful to apply this operator when making a query with other operators, otherwise, SimpleOne uses AND for regular searches as default. | |
| A OR B | The operator returns results related to A, or B, or both. | |
| A NOT B | This operator allows excluding The operator (!) can also be used in place of "NOT". |
Example
Search configuration
description
Configure a portal search
description